Three Little Comparisons

A new calendar year has just begun, and what better time to make three little comparisons to help you assess the effectiveness of your fundraising efforts. The questions can be applied at nearly any point in your development program – your overall totals, an individual appeal, or even to a single donor. They’re pretty simple, and hopefully you’ll find them helpful to get started on your own.

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Contacting Support

Greetings and Happy New Year! We thought we’d start off the New Year with a quick tip on contacting support. Our Technical Support Specialists love our customers and vice versa, so it can be tempting to send an email directly to a specific specialist. We urge you to avoid this temptation and to send emails to rphelp@metafile.com or call our toll-free number at 800.222.4096. The reason for this is because, depending on the time of year and vacation schedules, you may not hear back with an answer in a timely fashion if you send a note or leave a message directly for a specific specialist. There are numerous reasons for this, and none of them are that we don’t like you.

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