A Hauntingly Good Time

This past week, I spent quite a bit of time helping with a 4-day event here in Rochester. It was a fundraiser for a local nonprofit. The event required about 500 volunteers and had between 5,000 and 6,000 participants. I came away from this event with several thoughts that I’d like to share with you.

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Things That Go Bump in the Night

Halloween is right around the corner, and it has me thinking of things that go bump in the night. I thought I’d share the 3 scariest things I hear from people when it comes to technology and fundraising software. The good news is, these 3 scary things are all easily remedied or avoided, so you don’t need to stay awake at night in fear.

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Donor Retention Rates/Growth in Giving

The results for the 2010 Fundraising Effectiveness Survey  are now available. This annual survey is conducted as part of the Fundraising Effectiveness Project, of which Metafile is a charter member (Donor Software Workgroup). The project was started by AFP and the Center for Nonprofits and Philanthropy at the Urban Institute. With this new data, the project now has data from 2004-05 through 2010. It’s growing into an essential statistical resource.

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Thank You Letter Ideas

I read a post on the Chronicle of Philanthropy's website the other day titled, "Making Sure No Donor Gets the Same Thank-You Letter Twice" (http://philanthropy.com/blogs/prospecting/making-sure-no-donor-gets-the-same-thank-you-letter-twice/31153). It was an interesting and short read about one organization's approach to ensuring that its acknowledgment letters are continually updated and refreshed so that donors do not get the same letter more than once. I don't think that the idea of updating letters periodically is a new one, but what is interesting to me is that there is a source for finding new letter content. And that's my reason for this post.

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Volunteer Coordination

As a volunteer, I've coordinated other volunteers for a few different organizations, and I hope that sharing some of what I've learned, and soliciting feedback from other non-profit professionals out there, can provide help for anybody stepping into the role of volunteer coordinator at their organization. The steps seem minimal, but they can be intense. My hat is off to all the volunteer coordinators who've done this time and again as part of their full-time job! Also, please feel free to share what you've done that's been successful!

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QR Codes: What Are They? Why Are They Interesting?

There's a lot of buzz around QR codes lately in the nonprofit community, if the nonprofit tech sites are an accurate reflection of interest. I thought I'd jump on the bandwagon.

To answer the question, "what is a QR code", it is, quite simply, a Quick Response code. There is more to this, of course. They are 2 dimensional codes that are readable by electronic means. For a better definition, visit the ever-popular Wikipedia for a definition (http://en.wikipedia.org/wiki/QR_code).

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Renewing Donors and Segmenting Communications

I've recently been getting communications from an organization of which I've been a member for a number of years. And I've been getting communications regarding my lack of renewal, which prompted me to go online and renew. The reason I'm mentioning this is because it reminded me of a number of things that I like when it comes to communications from my favorite organizations-especially in regard to lapsed donor/renewal communications. Each of these things can be managed/made easier with CRM software. If you're a ResultsPlus user and don't know how, please give us a call!

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Inaugural Post - Welcome to the RP Blog!

Greetings! This is my first post for the RP Blog. My hope for this blog is that it can serve as a place to find fundraising information and ideas. While ResultsPlus is a donor management/CRM product, so many aspects of fundraising are sourced from, entered into, and reported from products like ours that this blog seems a good place to make broader fundraising topics available for discussion. Readers, please feel free to become contributors by posting comments, making suggestions, and generally sharing your expertise on the topics!

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