Even if you're typically relaxed, easy-going and go-with-the-flow, there's a little bit of Type A in all of us. When you're walking through the store and see a jar of peanut butter facing the wrong direction, one shirt unfolded, a roll of paper towel in the soup aisle... there's a little piece of all of us that gets driven a little crazy by these inconsistencies.Read More
This week is training week here at Metafile. A dozen dedicated ResultsPlus users will travel to tropical Minnesota during the first week of February to spend three days learning all they can about ResultsPlus. And despite the weather forecast that suggests it will be in the twenties with ‘a little snow,’ it will be a warm and cozy 70 degrees in our training room, with hot coffee and tea aplenty.Read More
Importing data into your database can be a very efficient method for updating your donor information. For newbies or first-time importers, however, it can also be a bit intimidating.
I often review the requests from customers that come into the ResultsPlus support queue to get a feel for how our customers are using their database. The questions they ask, the scenarios they describe, and the problems they encounter provide very valuable information as we continue to look for ways to improve and grow ResultsPlus.Read More
Have you ever seen the rocks-gravel-sand-water presentation? The presenter takes several large rocks and places them into a container until no more can fit. They ask the audience to confirm that the vase is full and receive a room full of nods in response.Read More
We’re excited to be in the midst of another session of the ResultsPlus Essential Elements class here at our corporate office in Rochester, MN this week. The class is full and so, as it appears, are the
heads of all the wonderful ResultsPlus users who have come to absorb all the knowledge they can get.
Sometimes I review the calls that come into the ResultsPlus support lines to get ideas on what to blog about. It’s always interesting to see and hear what customers are calling and talking about. And without fail, over the thirty years we’ve been in the business, the most common question asked is always ‘how do I build a query to… (insert example here).’Read More
Have you ever noticed that when you enter a new constituent address into ResultsPlus, the city, state, and county automatically appear when you enter a ZIP code? If not, we’ve got some great news for you. The option to ‘Default city, state, county from zip code’ is found in the User Settings area of the Users dialog on the Administration tab in ResultsPlus. Your ResultsPlus administrator can enable this for you and help save you loads of time when entering new constituents and addresses.Read More
Microsoft has been promoting upgrades to their new Windows 10 in a big way. They are offering it as a limited-time free upgrade to qualified Windows 7 and Windows 8.1 users, and this may be getting people to consider it sooner than they might otherwise. New computers are coming with Windows 10 installed, though some will offer ‘downgrade rights’ if you’d prefer to start on a more familiar and well-tested version. We are currently testing ResultsPlus in the Windows 10 environment and all appears to be going smoothly. Once the testing is complete, we’ll announce official support for this newest version of Windows.Read More