Get Pointed in the Right Direction

One of the most common problems we hear about on the support lines involves the ResultsPlus Primary Directory – the location on your network where all the ResultsPlus shared resources are located. If you have ever had a multi-user installation of ResultsPlus (not including ResultsPlus Online), it would not be uncommon for you to have had this occur at least once in recent memory. It happens when one little question gets skipped during installation, and suddenly a ResultsPlus workstation is pointed in the wrong direction and starts to behave strangely.

Read More

New Year, New Data: Year-end in your ResultsPlus CRM

It’s that time again – time for year-end! You’ve baked all the cookies, decorated the house, written holiday cards and sung all the carols, and now it’s time to say goodbye to 2016. Organizing holiday parties may not come with an instruction manual but, luckily, the ResultsPlus CRM year-end procedure (that may have made you cringe) does! So don’t panic, here’s how to do it:

Read More

Nonprofit Technology: Getting your boss on-board

Nonprofit technology, like donor management software, is on your radar. Maybe you attended a conference and talked to a provider of nonprofit CRM software, or read a blog post or case study about a donor database that can increase your fundraising success. However you discovered it, you’ve decided that your nonprofit organization can definitely benefit from some new technology that can track donors, gifts, pledges and more.

Read More

Get the FAQs: Common Questions in the ResultsPlus Support Queue

I often review the requests from customers that come into the ResultsPlus support queue to get a feel for how our customers are using their database. The questions they ask, the scenarios they describe, and the problems they encounter provide very valuable information as we continue to look for ways to improve and grow ResultsPlus.

Read More

NCDC 2016: Where ResultsPlus Will Be

Tomorrow morning, members of the ResultsPlus sales and marketing teams will be jetting off to Washington DC for the National Catholic Development Conference (NCDC). This is the conference “where Catholic fundraisers need to be,” so we decided that we should be, too! ResultsPlus Nonprofit CRM makes a great addition to any fundraising team, so there’s nowhere we would rather be next week than helping fundraisers achieve greater success in their philanthropic efforts.

Read More